Nice Hotel, Great Location – But Poor Service and Facilities
The hotel itself is nice and the location is great. However, the reception service was terrible – I'd give it 1 star. I sent an email with inquiries but received no response. When I called, I was told the extra bed would cost $50, but I was charged $60 instead. Very disappointing customer service.
The blanket was old and dirty, with no proper cover. The bathroom had poor design – water ended up all over the floor after showering. Overall, this hotel does not meet 4-star standards and should be downgraded to 3 stars with a more reasonable price to match.
訪客用戶
夫妻/情侶出遊
高級特大床房
入住於2025年06月
4.7
很棒
評價於:2025年06月28日
Very modern and clean hotel with fresh and tasty breakfast. Amenities are five stars and comfortable for a good rest. Ample wall sockets for charging your devices up. Highly recommended!
訪客用戶
夫妻/情侶出遊
高級特大床房
入住於2025年04月
5.0
超讚
評價於:2025年04月27日
Overall, we are very satisfied with peppers Marysville. The accommodation is clean and tidy, the staff is friendly, and the hotel facilities include a sauna, which is amazing!!
magicineverthing
家庭出遊
豪華間 - 帶2張雙人床
入住於2025年06月
4.2
很好
評價於:2025年06月25日
Good hotel to stay in as it’s a half hour car ride to the Alpine mountain resort
匿名用戶
夫妻/情侶出遊
高級特大床房
入住於2025年04月
5.0
超讚
評價於:2025年04月23日
The property was very clean and big. The view outside the property were amazing.
Suitable for couples and families. The food at the restaurant was also very good.
Maheel Gamage
家庭出遊
高級客房,帶特大床和梳化床
入住於2025年06月
5.0
超讚
評價於:2025年08月13日
excellent location with close proximity to Yara valley wineries
Calibayb
夫妻/情侶出遊
高級特大床房
入住於2024年11月
4.7
很棒
評價於:2024年12月11日
My partner and I had a lovely stay at Peppers in Marysville! The staff was friendly, attentive and professional to make our stay feel comfortable and relaxing. The hotel even gave us a special celebration and dessert since we were celebrating our anniversary, which was much appreciated! We also enjoyed the restaurant onsite, the food was amazing! I would definitely recommend this hotel and I will be staying again in the future!
Chatta_97
夫妻/情侶出遊
高級特大床房
入住於2025年04月
5.0
超讚
評價於:2025年04月19日
Honestly Good vibes
訪客用戶
家庭出遊
高級雙床房
入住於2025年08月
5.0
超讚
評價於:2025年08月27日
This hotel’s service was soooooo good for us!!!
Super nice staff and room service. And also room is very clean!!
I want to come back to there someday!
訪客用戶
夫妻/情侶出遊
高級特大床房
入住於2024年12月
5.0
超讚
評價於:2024年12月28日
We thoroughly enjoyed our stay at Peppers Marysville! Hotel is in the city centre, very convenient location. Room was spacious and clean. Hotel uses Appelles shower, hair and skin products, which are of top quality, impressive!
Michelle Nhu Nguyen
家庭出遊 高級特大床房
入住於2025年04月
3.0
評價於:2025年04月26日
Nice Hotel, Great Location – But Poor Service and Facilities
The hotel itself is nice and the location is great. However, the reception service was terrible – I'd give it 1 star. I sent an email with inquiries but received no response. When I called, I was told the extra bed would cost $50, but I was charged $60 instead. Very disappointing customer service.
The blanket was old and dirty, with no proper cover. The bathroom had poor design – water ended up all over the floor after showering. Overall, this hotel does not meet 4-star standards and should be downgraded to 3 stars with a more reasonable price to match.
訪客用戶
夫妻/情侶出遊 高級特大床房
入住於2025年06月
4.7
很棒
評價於:2025年06月28日
Very modern and clean hotel with fresh and tasty breakfast. Amenities are five stars and comfortable for a good rest. Ample wall sockets for charging your devices up. Highly recommended!
訪客用戶
夫妻/情侶出遊 高級特大床房
入住於2025年04月
5.0
超讚
評價於:2025年04月27日
Overall, we are very satisfied with peppers Marysville. The accommodation is clean and tidy, the staff is friendly, and the hotel facilities include a sauna, which is amazing!!
magicineverthing
家庭出遊 豪華間 - 帶2張雙人床
入住於2025年06月
4.2
很好
評價於:2025年06月25日
Good hotel to stay in as it’s a half hour car ride to the Alpine mountain resort
匿名用戶
夫妻/情侶出遊 高級特大床房
入住於2025年04月
5.0
超讚
評價於:2025年04月23日
The property was very clean and big. The view outside the property were amazing.
Suitable for couples and families. The food at the restaurant was also very good.
Maheel Gamage
家庭出遊 高級客房,帶特大床和梳化床
入住於2025年06月
5.0
超讚
評價於:2025年08月13日
excellent location with close proximity to Yara valley wineries
Calibayb
夫妻/情侶出遊 高級特大床房
入住於2024年11月
4.7
很棒
評價於:2024年12月11日
My partner and I had a lovely stay at Peppers in Marysville! The staff was friendly, attentive and professional to make our stay feel comfortable and relaxing. The hotel even gave us a special celebration and dessert since we were celebrating our anniversary, which was much appreciated! We also enjoyed the restaurant onsite, the food was amazing! I would definitely recommend this hotel and I will be staying again in the future!
Chatta_97
夫妻/情侶出遊 高級特大床房
入住於2025年04月
5.0
超讚
評價於:2025年04月19日
Honestly Good vibes
訪客用戶
家庭出遊 高級雙床房
入住於2025年08月
5.0
超讚
評價於:2025年08月27日
This hotel’s service was soooooo good for us!!!
Super nice staff and room service. And also room is very clean!!
I want to come back to there someday!
訪客用戶
夫妻/情侶出遊 高級特大床房
入住於2024年12月
5.0
超讚
評價於:2024年12月28日
We thoroughly enjoyed our stay at Peppers Marysville! Hotel is in the city centre, very convenient location. Room was spacious and clean. Hotel uses Appelles shower, hair and skin products, which are of top quality, impressive!
Michelle Nhu Nguyen
家庭出遊
高級特大床房
入住於2025年04月
訪客用戶
夫妻/情侶出遊
高級特大床房
入住於2025年06月
訪客用戶
夫妻/情侶出遊
高級特大床房
入住於2025年04月
magicineverthing
家庭出遊
豪華間 - 帶2張雙人床
入住於2025年06月
匿名用戶
夫妻/情侶出遊
高級特大床房
入住於2025年04月
Maheel Gamage
家庭出遊
高級客房,帶特大床和梳化床
入住於2025年06月
Calibayb
夫妻/情侶出遊
高級特大床房
入住於2024年11月
Chatta_97
夫妻/情侶出遊
高級特大床房
入住於2025年04月
訪客用戶
家庭出遊
高級雙床房
入住於2025年08月
訪客用戶
夫妻/情侶出遊
高級特大床房
入住於2024年12月
Michelle Nhu Nguyen
家庭出遊 高級特大床房
入住於2025年04月
訪客用戶
夫妻/情侶出遊 高級特大床房
入住於2025年06月
訪客用戶
夫妻/情侶出遊 高級特大床房
入住於2025年04月
magicineverthing
家庭出遊 豪華間 - 帶2張雙人床
入住於2025年06月
匿名用戶
夫妻/情侶出遊 高級特大床房
入住於2025年04月
Maheel Gamage
家庭出遊 高級客房,帶特大床和梳化床
入住於2025年06月
Calibayb
夫妻/情侶出遊 高級特大床房
入住於2024年11月
Chatta_97
夫妻/情侶出遊 高級特大床房
入住於2025年04月
訪客用戶
家庭出遊 高級雙床房
入住於2025年08月
訪客用戶
夫妻/情侶出遊 高級特大床房
入住於2024年12月